Communicating with Stakeholders

In our Group Code of Conduct, we state our commitment to disclosing necessary corporate information in a timely and appropriate manner while engaging in broad communication with stakeholders. To enhance our corporate value, we strive to maintain active communication and foster mutual understanding with all stakeholders.

We not only establish a quality assurance system to provide our customers with safe and reliable products, but we also share product information when necessary to ensure that our customers have access to all the information they need.

The principle of "customer first" is a key value in our corporate philosophy, and our commitment to achieving the highest level of customer satisfaction is one of our essential management policies. We have established fundamental policies for product safety and quality assurance, which aim to enhance customer satisfaction and ensure the delivery of safe, reliable, and high-quality products.

The Product Safety Management Committee is dedicated to enhancing the safety of our products. Committee members are chosen from line departments responsible for manufacturing and sales, as well as from staff departments involved in product design and process design. The main focus of the group includes the following tasks:

Each of our line departments involved in product manufacturing includes a quality assurance department. Our personnel are responsible for quality assurance for each product, addressing customer requests and contributing to the improvement of manufacturing expertise.

We have established a Quality Auditing Group within the Auditing Division, which operates under the direct control of the president. This group leads cross-company initiatives to enhance quality assurance levels throughout the entire NEG Group. The main focus of the group includes the following tasks:

We use exhibitions and our website as communication tools to introduce our products and provide relevant information.

We engage with our business partners by sharing our insights and collaborating to deliver better products and services while fostering a sustainable supply chain.

In line with our established basic procurement policy, we aim to build reliable relationships with business partners who can provide a stable supply of high-quality products and services at competitive prices. To enhance the performance and efficiency of the entire supply chain, we require our business partners to adhere to our supply chain guidelines, ensure a stable supply, improve their competitiveness, comply with laws and regulations, respect human rights, and protect the environment.

We recognize that minerals such as tin, tantalum, tungsten, and gold sourced from the Democratic Republic of the Congo and neighboring countries can be used to finance armed groups engaged in inhumane acts. Therefore, we place great importance on responsible procurement practices to ensure that we do not source conflict minerals.

We conduct regular business partner briefings to enhance communication with our partners.

To promote understanding of our supply chain guidelines and green procurement policies, as well as to enhance the effectiveness of our supply chain initiatives, we conduct an annual survey of our major suppliers to seek their commitment to supporting and participating in NEG initiatives. Additionally, we visit key suppliers to assess their efforts in environmental conservation, health and safety, and other related areas.

In March 2022, we announced the Partnership Building Declaration, signaling our commitment to establishing new partnerships through cooperation and mutual prosperity with the companies in our supply chain that help us create value.

View relevant information for shareholders and investors about our company and engage in constructive dialogue

We utilize the Tokyo Stock Exchange’s Timely Disclosure Network (TDnet) and promptly post information on our website to ensure compliance with the disclosure rules it establishes.

Additionally, we actively use news releases and web pages to present information that we believe will help our stakeholders gain a better understanding of our Group. This is done in a timely, appropriate, and fair manner, in accordance with Japan’s Fair Disclosure Rules.

The 105th General Meeting of Shareholders was held on March 28, 2024. After presenting the fiscal year results and the current state of our business, our management openly addressed the issues raised by our shareholders.

We engage with institutional investors both in Japan and abroad through various channels, including individual interviews, financial results briefing sessions, and investor events organized by securities firms. The feedback and requests we receive from investors are communicated to our management and used to enhance our investor relations activities.

Key discussion points include PBR at 1x, business strategies to enhance profitability, financial strategies to improve capital efficiency, sustainability strategies, shareholder return policies, and the expansion of information disclosure.

The content of our dialogues with shareholders and investors is regularly reported to the Management Committee.